Terms & Conditions
Effective Date: 16 June 2026.
Welcome to Hippozino Casino. These Terms and Conditions constitute a legally binding agreement between you and Hippozino Casino (hereafter "the Operator," "we," "us," or "our"). By registering an account and accessing our services at hippozinocasino-uk.com, you agree to be bound by these terms. If you do not agree with any part of these terms, you must discontinue your use of our services immediately.
Eligibility and Registration
To register for an account and participate in our games, you must meet the following eligibility criteria:
- Age: You must be at least 18 years of age. Underage gambling is a criminal offence. We utilize robust age verification systems and reserve the right to suspend your account and withhold funds until satisfactory proof of age is provided.
- Jurisdiction: Access is restricted to residents of the United Kingdom. We do not accept registrations from individuals located outside the UK.
- Capacity: You must have the legal capacity to enter into a binding contract.
- Account Limits: Only one account is permitted per person, household, IP address, or payment method. Duplicate accounts will be closed.
Account Rules and Security
- Accuracy of Information: You must provide accurate, current, and complete information during the registration process. You are responsible for keeping your profile information up to date.
- Credentials: You are strictly responsible for maintaining the confidentiality of your username and password. All activity performed under your account credentials will be considered your own.
- Prohibited Use: You may not use our services for any illegal or fraudulent activities, including money laundering or collusion. We monitor accounts for suspicious activity.
- Closure: We reserve the right to suspend or terminate your account at our sole discretion if we suspect a violation of these terms, potential fraud, or any breach of our licensing obligations.
Financial Transactions and Anti-Money Laundering (AML)
- Payment Methods: We accept various payment methods available to UK customers. We do not accept cash. All payments must be made using a payment method held in your name.
- Source of Funds: As part of our obligations under the Gambling Act 2005 and UK Anti-Money Laundering regulations, we reserve the right to request documentation regarding your source of funds and source of wealth. Failure to provide such documentation may lead to account suspension.
- Withdrawals: Withdrawals are subject to verification checks. We aim to process withdrawals to the same method used for depositing where possible.
Bonuses and Promotions
- Fair Terms: All promotional offers are governed by specific terms and conditions. Significant terms, including wagering requirements, maximum stakes, and game weightings, will be displayed clearly alongside each promotion.
- Wagering Requirements: Wagering requirements must be satisfied before bonus funds or associated winnings can be withdrawn as cash.
- Abuse: We reserve the right to void any bonuses or winnings if we suspect a player of exploiting the system, engaging in "bonus hunting," or using irregular playing patterns.
Responsible Gambling
Hippozino Casino is committed to ensuring that gambling is conducted in a fair and transparent way. We encourage you to gamble responsibly.
- Self-Help Tools: We provide tools to assist in managing your gambling, including deposit limits, loss limits, session reminders, and time-outs.
- Self-Exclusion: If you feel your gambling is becoming a problem, you may request self-exclusion for a specified period. During this time, we will take all reasonable steps to prevent you from accessing your account or opening new ones.
- Support: For advice or support regarding gambling problems, we strongly encourage you to seek help from independent organizations dedicated to gambling harm reduction, such as GamCare or GambleAware.
- Vulnerable Customers: We utilize monitoring systems to identify markers of harm. If we identify behavior suggesting gambling-related harm, we may intervene by restricting your account or contacting you to provide assistance.
Intellectual Property
All content on this website, including but not limited to software, graphics, text, and logos, is the property of Hippozino Casino or its licensors. You are granted a limited license to access our services for personal, non-commercial use only.
Dispute Resolution
We aim to resolve all customer concerns efficiently and fairly.
- Complaints: If you have a complaint, please contact our customer support team at [email protected]. We will investigate the matter and aim to provide a final response in accordance with our internal complaints procedure.
- ADR: If you are dissatisfied with our final response, you have the right to refer the dispute to an independent Alternative Dispute Resolution (ADR) provider. The ADR service is free to use and will adjudicate on the matter based on the evidence provided.
Limitation of Liability
To the extent permitted by law, Hippozino Casino shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you in connection with any claim shall not exceed the value of the bets placed by you on your account.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms and Conditions or our services, please contact our support team at:
Email: [email protected].
We reserve the right to amend these terms at any time. Material changes will be communicated to you via the email address registered to your account or via a notice on our website. Continued use of our services after such changes constitutes your acceptance of the updated terms.